FAQ in Portal


1. How can I login to SQU Portal?

    Visit http://squportal.squ.edu.om and login using your internet username and password.


2. I am a visitor or a temporary staff and I can’t access to the portal.

    Visitor and temporary staff can’t access portal, (under processing).

    Only the permanent staff and students who can access to the portal.


    Note: If you are a visiting lecturer you can get your students information from SIS, using your internet username & password. 


3. I've forgotten my password!

    Please visit Forgot Password. OR

    Please contact helpdesk@squ.edu.om in CIS.


4. After entering my user name and password, I get a message saying: "Error: Authentication failed. Please try again."

    That’s mean the username or password is wrong. Check the caps lock.


    Or please contact helpdesk@squ.edu.om in CIS..


5. After entering my user name and password, I get a message (example): " Error: The specified user does not exist. (WWC-41406)."


    Please send an e-mail to portal_feedback@squ.edu.om with the error message from your SQU e-mail.

   

6. My username and password is right but still I can’t access to the portal.

    Please send an e-mail to portal_feedback@squ.edu.om with the error message from your SQU e-mail.