OAAA: Standards and Criteria

Standard 1: GOVERNANCE AND MANAGEMENT 

Governance and management of the HEI is ethical and ensures implementation of academic and non-academic systems and functions which support achievement of the HEI’s Mission and Vision and the protection of academic standards.  Governance and Management structures, processes and mechanisms for accountability are appropriate.  At governance level these result in effective setting and monitoring of the HEI’s strategic direction as well as leadership and oversight of the HEI’s academic, administrative and financial activities. Management systems and roles provide leadership which enables effective implementation of institutional systems.  These systems are governed by sound policies and regulations and meet the needs of students, staff and other stakeholders.   

 

Criterion 1.1: Mission, Vision and Values 

Criterion 1.2: Governance Structure, System and Roles1 

Criterion1.3: Management  Structure, System and Roles2 

Criterion 1.4: Institutional Affiliations for Programs and Quality Assurance 

Criterion 1.5: Strategic Planning3 

Criterion 1.7: Financial Management 

Criterion 1.8: Risk Management  

Criterion 1.9: Policy Management 

Criterion 1.10: Entity and Activity Review Systems 

Criterion 1.11: Student Grievance Processes 

Criterion 1.12: Health and Safety

Criterion 1.13: Oversight of Associated Entities (e.g. Owned Companies) 

 

Standard 2: STUDENT LEARNING  BY COURSEWORK PROGRAMS 

Academic standards are maintained through the implementation of the HEI’s planned, well-managed approach to the design, delivery and assessment of all student learning by coursework programs. The HEI has clearly defined generic graduate attributes and program-specific learning outcomes which align with the Oman Qualifications Framework, the HEI’s Mission and Vision and stakeholder expectations.  Program delivery is supported by effective use of appropriate teaching and learning methods and assessment is governed by soundly-based regulations, policies and procedures The HEI’s processes support a culture of academic integrity.   The HEI has a systematic approach to the monitoring of graduate destinations and employment that is used to inform the review of student learning by coursework programs.

 

Criterion 2.1: Graduate Attributes and Student Learning Outcomes 

Criterion 2.2: Curriculum 

Criterion 2.3: Student Entry Standards 

Criterion 2.4: Teaching Quality 

Criterion 2.5: Research Components of Coursework Programs4

Criterion 2.6: Academic Integrity  

Criterion 2.7: Student Placements  

Criterion 2.8: Assessment Methods, Standards and Moderation 

Criterion 2.9: Academic Security  and Invigilation  

Criterion 2.10: Student Retention and Progression 

Criterion 2.11: Graduate Destinations and Employability

 

Standard 3: STUDENT LEARNING BY RESEARCH PROGRAMS 

Academic standards for student learning by research are maintained through the implementation of the HEI's planned, well-managed approach to the design, support, supervision and assessment of students learning by research programs.  The HEI has clearly defined generic graduate attributes and program outcomes which align with the Oman Qualifications Framework and the HEI’s Mission and Vision and stakeholder expectations. Research program graduation requirements are sound and clearly communicated and adequate physical and learning resources are available to support students in their research.  Research supervision and assessment are governed by soundly-based regulations, policies and procedures which support academic integrity, safe and ethical research, and positive student learning outcomes. The HEI has a systematic approach to the monitoring of graduate destinations and employment which informs the review of student learning by research programs. 


Criterion 3.1: Research Program Design 

Criterion 3.2: Research Student Entry Standards5  

Criterion 3.3: Supervisors 

Criterion 3.4: Student Research Supervision6 

Criterion 3.5: Student Research Support 

Criterion 3.6: Student Research Assessment7 

Criterion 3.7: Coursework Components of Research Programs8

Criterion 3.9: Retention, Graduate Destinations and Employability 

 

Standard 4:  STAFF RESEARCH AND CONSULTANCY 

The HEI’s research activities and outputs reflect its institutional classification10. Strategic objectives for research are achieved through the implementation of a planned and well-managed approach and supported by appropriate levels of funding and professional development activities. The HEI ensures that research and consultancy activities are conducted ethically.  Research and scholarly activities are used to inform teaching and learning.

 

Criterion 4.1: Research Planning and Management 

Criterion 4.2: Research Performance 

Criterion 4.3: Research Funding Schemes  

Criterion 4.4: Consultancy Activities  

Criterion 4.5: Ethics and Biosafety 

Criterion 4.6: Intellectual Property  

Criterion 4.7: Professional Development for Research  

Criterion 4.8: Research Commercialisation  

Criterion 4.9: Research-Teaching Nexus 

 

Standard 5: INDUSTRY AND COMMUNITY ENGAGEMENT 

The HEI implements a planned, well-managed approach to its engagement with a range of stakeholders, including: industry and employers; professions and professional bodies; other education providers; its alumni; and the community at large. This engagement supports the establishment and maintenance of constructive and productive relationships with key industry and community stakeholder groups. 


Criterion 5.1: Industry and Community Engagement Planning and Management  

Criterion 5.2: Relationships with Industry and Employers 

Criterion 5.3: Relationships with Professions  

Criterion 5.4: Relationships with Other Education Providers 

Criterion 5.5: Relationships with Alumni  

Criterion 5.6: Relationships with the Community at Large 

 

Standard 6: ACADEMIC SUPPORT SERVICES

The HEI implements a planned, well-managed approach to its provision of academic support services which helps students meet their educational goals. The HEI’s academic advising service and its learning support and teaching resources are accessible, appropriate and adequately resourced to support students. The Registry, Library and information and learning technology services are resourced appropriately and effectively support the HEI’s academic and research activities.   


Criterion 6.1: Academic Support Services Planning and Management 

Criterion 6.2: Registry (Enrolment and Student Records) 

Criterion 6.3: Library 

Criterion 6.4: Information and Learning Technology Services 

Criterion 6.5: Academic Advising 

Criterion 6.6: Student Learning Support  

Criterion 6.7: Teaching Resources 

 

Standard 7:  STUDENTS AND STUDENT SUPPORT SERVICES 

The HEI implements a planned, well-managed approach to its provision of nonacademic student support services. These services are appropriate and adequate for the HEI’s student body. Students benefit from a positive and constructive climate in which they have a range of opportunities to express their views. The HEI’s regulations specify expectations for student behaviour and are readily accessible; effectively communicated to stakeholders; and implemented consistently and fairly. Student support services are adequately resourced and effectively monitored. 


Criterion 7.1: Students and Student Support Services Planning and Management 

Criterion 7.2: Student Profile  

Criterion 7.3: Student Satisfaction and Climate 

Criterion 7.4: Student Behaviour 

Criterion 7.5: Career and Employment Services  

Criterion 7.6: Student Finances  

Criterion 7.7: Accommodation, Catering and Transportation 

Criterion 7.8: Medical and Counseling Facilities  

Criterion 7.9: International Student Services  

Criterion 7.10: Social and Recreational Services and Facilities  

 

Standard 8:  STAFF AND STAFF SUPPORT SERVICES 

The HEI implements a strategic approach to the planning and management of staff and staff support services which enables the effective provision of its academic and non-academic activities. The HEI implements systems and processes for staff recruitment, professional development, performance planning and review and takes deliberate steps to ensure a positive organisational climate and to support staff retention.  The HEI endeavours to recruit and retain Omani academic and nonacademic staff in order to support national goals for Omanisation in the higher education sector


Criterion 8.1: Human Resources Planning and Management 

Criterion 8.2: Staff Profile 

Criterion 8.3: Recruitment and Selection 

Criterion 8.4: Induction 

Criterion 8.5: Professional Development  

Criterion 8.6: Performance Planning and Review 

Criterion 8.7: Promotion and Other Incentives

Criterion 8.8: Severance  

Criterion 8.9: Staff Organisational Climate and Retention 

Criterion 8.10: Omanisation  

 

Standard 9: GENERAL SUPPORT SERVICES AND FACILITIES  

The HEI implements a planned, well-managed approach to the provision of general support services. Public relations and marketing effectively promote the HEI to external stakeholders and the wider community.  Communication services support effective internal and external information sharing. General facilities are effectively managed and adequately meet the needs of students, staff and other stakeholders.


Criterion 9.1: General Support Services and Facilities Planning and Management 

Criterion 9.2: Public Relations and Marketing  

Criterion 9.3: Communication Services  

Criterion 9.4: Facilities Management  

 

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