Customer Service Department

  • About Customer Service Department
  • The Quality Standards
  • Target Audience
  • Contact Us


Pioneer in providing a higher education services in the Sultanate.


The learning environment and the student come first.


  • Excellence in providing  assured services to quality all customers.
  • Provide effective communication channels to facilitate and streamline the procedures.
  • Resolve the inquiries with SQU’s regulations. 
  • Immediate follow up customer’s affairs related to SQU adverse units and centers.


We are here to help you.


Providing nicely and positively environment.


Think interactive electronic services availability.

The Quality Standards:

  • Honesty.
  • Faithful.
  • Professional achievement.
  • Affirmative cooperation. 
  • Secure the customer privacy subjects.

Target Audience:

We receive all customers they had administrative or financial requests are not accomplished like appeals, applications, exceptions.

Target audience are:

  • SQU Students.
  • SQU Employees.
  • Parents.
  • SQU Visitors.Target Audience:
  • Companies.
  • Customers from outside SQU.

P.O. Box: 50,

P.C.: 123

Al-Kohd, Sultanate of Oman

Tel: (+968) 24146001 - (+968) 24146002

Fax: (+968) 24145570