Customer Service Department

  • About Customer Service Department
  • The Quality Standards
  • Target Audience
  • Contact Us

Vision:

Pioneer in providing a higher education services in the Sultanate.

Mission:

The learning environment and the student come first.

Objectives:

  • Excellence in providing  assured services to quality all customers.
  • Provide effective communication channels to facilitate and streamline the procedures.
  • Resolve the inquiries with SQU’s regulations. 
  • Immediate follow up customer’s affairs related to SQU adverse units and centers.

Rapidly:

We are here to help you.

Delighting:

Providing nicely and positively environment.

Easier:

Think interactive electronic services availability.

The Quality Standards:

  • Honesty.
  • Faithful.
  • Professional achievement.
  • Affirmative cooperation. 
  • Secure the customer privacy subjects.

Target Audience:

We receive all customers they had administrative or financial requests are not accomplished like appeals, applications, exceptions.

Target audience are:

  • SQU Students.
  • SQU Employees.
  • Parents.
  • SQU Visitors.Target Audience:
  • Companies.
  • Customers from outside SQU.

P.O. Box: 50,

P.C.: 123

Al-Kohd, Sultanate of Oman

Tel: (+968) 24146001 - (+968) 24146002

Fax: (+968) 24145570

E-mail: customer@squ.edu.om