Customer Services Department seeks to facilitate the administrative procedures, provide services for the customer, provide communication channels with the different units of the University and present a positive image about the mechanism of simplification of administrative procedures. Also it provide high quality services and work to resolve the problems and dilemmas for the customer and follow them. Where the department aims to develop frameworks and clear criteria for the service provider and the beneficiary. Although to improve the services, and present a positive image about the services provided to the customer.