The scientific and institutional research quality department supervises the institution's performance through overseeing Key Performance Indicators (KPIs), measuring satisfaction levels, and assessing leadership performance at the institutional level.

KPIs:
This involves supporting the establishment of annual KPIs and collaborating with relevant stakeholders to improve performance.

Satisfaction surveys:
The department regulates a variety of satisfaction surveys, encompassing institutional services, unit services, course and teaching, orientation of new students, staff induction programs, among others.

Leadership performance:
The department implement procedures to assess leadership performance, including a 360-degree assessment tool for supervisory roles and council/board/committee performance assessment.