• Provide compassionate, ethical, accessible and high-quality care that meet expectations of our patient, their families and others whom we serve.
• Provide a work environment that fosters motivation and commitment in our staff.
• Provide 24 hrs, compassionate, accessible and high-quality service to SQUH clients and visitors to ensure customer satisfaction.
• Resolve any misunderstandings that might arise between staff and clients so that SQUH excellent services run with minimal interruption.
• Effectively liaise with other internal/external departments to provide maximum help to clients.