Development & Quality Directorate
  • About
  • Vision & Mission
  • Services

About Development & Quality Directorate

Established in February 2003 as the Directorate of Development & Quality, we facilitate SQUH to achieve ISO 9001 – 2000 Certification in 2005 and re-Certification 2008 and 2011. In 2012, healthcare international accreditation standards (ACI) was introduced to SQUH. Gold Level Accreditation was awarded for the period 2014 - 2017 and Platinum Level Accreditation 2017 – 2020.

The role of the Directorate of Development & Quality is to assess, monitor, and improve the quality of services provided by our healthcare professionals to our patients, within a safe and sustainable health system.


To be leaders in facilitating specialized patient-centered quality healthcare services to our patient community in Oman and across the region.



Committed to providing SQUH with distinctive and sustained support in structuring and maintaining quality standard conformance in all educational, clinical and support services.


Our contribution of designing, implementing and applying quality improvement activities:

  • Development & Documentation section provides support related to Documentation System requirements and designs, conducts, distributes studies related to quality measurement.
  • Quality Management section conducts quality monitoring activities - Accreditation assessments, Audits, Clinical/Non-clinical Risk Assessments, Incident Monitoring, Quality & Environmental Rounds.