TECHNICAL SERVICES DEPARTMENT

About Us


The Technical Services department assesses and appraises the scientific equipment required by the university. It establishes technical specifications for these equipment, analyzes purchase proposals, oversees receiving, inspecting, installing, and operating the equipment, and maintains a comprehensive database of their information. Additionally, the department provides technical support for these devices and manages their disposal when they end their operational life.

Vision Vision

  

Mission Mission

 

High-level planning strategies.

  The establishment of a solid base of scientific planning based on present real up-to-date data with full appreciation of the future development in all units of the University.

 

 

 

Objectives Objectives

    

 

  • Improve the operations of the choice of university scientific equipment Specifications
  • Modern recruitment of techniques and the latest Maintenance systems to maintain this equipment and developing its performance
  • Rehabilitation and Training Omani cadres in the field of the transfer and acquisition of scientific techniques
  • Providing expertise, consultations regarding scientific equipment techniques and their professional maintenance
  • To achieve professional Occupational & Environmental safety to all employees in the university
   

 

The Responsibilities of the Units

Coordination and Follow-Up
  • Registration of all correspondences (incoming/outgoing) from this department.
  • Attendance to telephone/telefax communications.
  • Arranging a meeting with consultants, contractors, visitors, and staff members.
  • The stationery stock follows up.
  • Coordinating with SQU Security Office regarding issuing campus entry permits to companies dealing with the department.
  • Preparing Department procurement requests in coordination with concerned departments and stores.
  • Coordination with the Transport section.
  • Coordinating reservation of lecture halls/labs/ classes for various functions.
  • Typing all outgoing Letters.
Equipment Data & Information
  • Managing, administrating, and controlling Department operating Systems and following up on their development & upgrading in coordination with the Center for Information Systems (CIS) and other concerned Departments.
  • Revising technical reports prepared by section Heads and engineers about Equipment purchase, inventory & maintenance within HRFMS (Scientific Equipment Management System)
  • Revising Scientific Equipment purchase requisition requirements and category-wise approving purchase requisition through HRFMS (procurement system) in coordination with end users and the procurement department.
  • Supervising Scientific Equipment inventory, coding, registration, and labeling.
  • modifying and controlling inventory data within HRFMS Scientific Equipment Management System) in coordination with end users.
  • Entering and approving financial transactions: budget and petty cash commitment requests through HRFMS (Budget and petty cash systems) and planning and preparing an annual budget in coordination with the Finance Department.
  • Planning and preparation of Staff Training and scholarships annual plans and follow-up with Center for Staff Development (CSD)
Specialized Equipment
  • Clarifying the actual requirements of new specialized equipment needed by end users at the university in coordination with concerned departments.
  • Revising and evaluating tenders related to new Equipment purchases along with the end users and procurement department in terms of technical specifications, quantity, warranty, pre-installation requirement, operation/maintenance training, and after-sales technical support.
  • Assisting and coordinating with users and suppliers for the new Equipment Site preparation and installation.
  • Attending and providing the maintenance for all the Specialized Equipment, and timely arranging necessary spares either locally or from abroad
  • Participating in Preparing and revising service contracts along with the end users and concerned departments.
  • Supervising the development, negotiation, and monitoring of service contract programs to ensure services are provided and operations are conducted within program parameters.
  • Monitoring service contractor's activity to determine progress in meeting maintenance schedules and assess the quality of work performed.
  • Attending Relocation and disposal of Equipment according to the time requirement by concerned end users.
Laboratory Equipment
  • Clarifying the actual requirements of new laboratory equipment needed by end users at the university in coordination with concerned departments.
  • Revising and evaluating tenders related to new Equipment purchases along with the end users and procurement department in terms of technical specification, quantity, warranty, pre-installation requirement, operation/maintenance training, and after-sales technical support.
  • Assisting the concerned departments and the suppliers for the new Equipment Site preparation and installation.
  • Repair, Maintenance, and Calibration of the laboratory equipment.
  • Timely arranging necessary spares either locally or from Abroad.
  • Preparation of Technical Regulations, Conditions, Guidelines, and Specifications in equipment service contracts.
  • Supervising the service company’s Engineers or Technicians While they are doing routine maintenance.
  • Attending Relocation and disposal of Equipment according to the time requirement by concerned end users.
Support Equipment
  • Clarifying the actual requirements of new support equipment needed by different end users at the university in coordination with concerned departments.
  • Revising and evaluating tenders related to new Equipment purchases along with the end users and procurement department in terms of technical specifications, quantity, warranty, pre-installation requirement, operation/maintenance training, and after-sales technical support.
  • Assisting the concerned departments and the suppliers for the new Equipment Site preparation and installation.
  • Attending and providing the maintenance of Photocopiers, filing systems, Print machinery, Sports equipment, and entertainment systems without affecting the efficiency of the day-to-day work of the University, and timely arranging necessary spares either locally or from abroad
  • Preparation of Technical Regulations, Conditions, Guidelines, and Specifications in equipment service contracts.
  • Negotiate for the price, quality, availability, and shelf life of the consumables for new machines before awarding the tender.
  • Replacement of spares once the life period mentioned by the manufacturer has expired.
  • Evaluating Supplier's offers by considering the maximum shelf life of the spares and capacity of the Equipment for getting maximum performance.
  • Re-evaluating spare durability offered by the suppliers before placing the order if not insisting the company to replace free of charge otherwise makes them charge according to the durability given by the part.
  • Reconfirming the price in quotation and invoice with the actual listed price after completing the job.
  • Controlling the usage of Toner(powdered ink for photocopiers) by balancing the supply to the end-user through the system.
  • Arranging standby Photocopy machines for the seminar/exhibition halls when and where some requirements arise.
  • Attending Relocation and disposal of Equipment according to the time requirements of End-users.

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